Among my colleagues, I have always been known as the one who can pick up the pieces, no matter what amount of you-know-what hits the fan. Originally a musician and sculptor, I have spent Over a decade developing ways to incorporate and channel creativity into marketing and sales of products and services. In doing so, I have devised my own approach that has been described as a completely innovative way of marketing. As a highly motivated and enthusiastic individual, I possess a successful track record with every job I have taken. I welcome any inquiries and am always looking to expand my network and overall opportunities.
Managed the large operation of the Sugar Land Space Cowboys Box Office. Lead a team to provide world class customer service. Operated the teams Customer Service Database, CRM and POS systems. Provided reporting on behalf of the team to the MILB and our parent organization, the Houston Astros.
planed, organized and controlled the operations, activities and staff of a centralized Box Office
Marketing, Development, Sales and Accounting Department for ticket specific initiatives
Lead the support, processing and execution for all package ticketing elements
Assisted the Business Development department with processing season ticket renewals, invoices and payments.
Recruited, hired, trained and supervised designated staff: full-time Box Office Associate, part-time Box Office sellers and Game Day ticket takers.
Acted as the primary liaison regarding upkeep and maintenance of the ticketing system, Tickets.com, as well as being the point of contact regarding all system training for Front Office and part-time staff
Created sales strategies for group and large capacity season ticket sales. Identified and managed successful client relationships by providing superior customer service, leading to future sales and new membership procurement.
Drove strategic plan, built group sales program, and created competitive discount program, which increased revenue for shows by 132% and group participation from purchasing 10+ tickets by 33%.
Spearheaded community and organizational outreach initiatives to drive brand awareness strategies.
Updated and modernized company website, which led to substantial increase in traffic during COVID-19 pandemic.
Trained Box Office staff on business development and customer service strategies which increased capacity of team to deliver on sales objectives.
Established digital marketing campaign which targeted relevant audiences and drove traffic to box office.
Rebuilt rental departments’ back-end platform and contractual agreements to secure more facility rentals which increased revenue.
Awarded “Top 10 Salesperson” for ten consecutive months / top salesperson for Herberger Institute for Design and the Arts and the ASU Gammage Auditorium for 2011 (2nd and 3rd quarters).
Soliciting donations for various scholarships, student programs and investment funds for four ASU campuses, Channel 8, and the ASU Gammage Auditorium.
Performer/Equipment Manger March 2018 - Current Houston Texans Deep Steel Thunder
The Houston Texans "Deep Steel Thunder" is a fun and entertaining 36-member musical group that performs at all Houston Texans home games and various other marketing, promotional and community outreach events sponsored by the Texans throughout the year.
.Gatekeeper Committee Member March 2020 - Current Houston Livestock Show & Rodeo
The primary purpose of the Gatekeepers Committee is to ensure proper entrance of patrons who are visiting the Show. Other responsibilities include a combination of hospitality and verifying access through the entry gates
Deep Steel Thunder Representative May 2020 - Current Pro Sports Music Association
The Professional Sports Music Association (PSMA) was founded in 2013 with the advent of the inaugural symposium in Seattle, hosted by the Seattle Seahawks Blue Thunder Drumline. The goals of the PSMA are:
1. To ensure that music ensembles that are affiliated with professional sports are delivering the highest quality entertainment for the fans of our respective franchises. We collaborate at the annual symposium to share ideas and coach each other to avoid similar pitfalls and achieve excellence in all aspects of our craft. 2. To recognize hard working members and ensembles via annual, publicized groups: NFL "All-Pro" and NBA "All-Star" Drumlines; an "Ensemble of the Year"; and a PSMA "All-Star Band" will be added in 2017. 3. Be a resource network for connecting music group directors, team representatives, current and future members, corporate partners, and equipment vendors.
Gallup poll Strength finder 2.0 / In color Insight Weebly (2014)
Board Member January 2012 – April 2013 ASU Chabad
Responsible for marketing Chabad to the ASU student population. Responsibilities included Internet marketing, on-campus event set-up, and speaking to student prospects.
Assistant May 2012 – December 2012 Scottsdale Appraisal Specialists, LLC
Responsible with helping the head appraiser with personal property appraisal service that appraises residential contents, antiques, and collectibles for a variety of purposes.
Curator/Exhibitioner 2009 - 2012 Herberger Institute for Design and the Arts
Arizona State University, Tempe, AZ: Graduated March, 2012 Bachelor’s Degree, Intermedia Arts with emphasis on Arts and Administration
Milton High School, Milton, GA: Graduated June, 2008 High school graduate
Sun Devil Marching Band 2008 - 2011 Performer DCA : Drum Corps Association 2008 Performer
WGI: Winter Guard International 2005 – 2008 Performer
ASU Herberger Institute for Design and the Arts Curator 2010 – 2012 •2012: Surreal Anarchy •2012: Encoded •2012: Glendale Jazz and Blues Festival” Something to write home about” •2012: Arizona centennial festival, “Arizona Best Fest” •2012: Apparatus Sculptoris •2012: V is for Video •2010: ART DETOUR presented by Artlink Phoenix
ASU Herberger Institute for Design and the Arts 2008 – 2011 Representing Artist •2011: “Small Architectures, ” Tempe History Museum •2011: “The Art of War, ” Gammage Auditorium •2011: Mnemosyne: An invocation of the Nine Muses •2011: Pie Factory Art Show •2011: V is for Video •2011: SCC Koji VII Iron Pour: Participant •2010: ASU Living Picture Show